We put our property up on OpenRent and had several viewings scheduled today and some in the coming week.
Someone who viewed the property today has now put an offer in and it has taken the flat off the market.
We thought that multiple offers could be made before the property was taken off? Is anyone able to help clarify?
We responded to enquiries and arranged viewings but I don’t know if this is something that could have been/ should have been done through the open rent site.
Love this system, but would recommend for this process of multiple tenants to be made easier and more streamlined. For example keeping the property online, but mentioning “under offer.”
I found the multiple tenant process quite cumbersome.
Complete noob accidental landlord new to OpenRent here; I’m impressed with how quickly I’ve managed to let my property.
I had some great responses, and find the system (autoresponse and enforced questionnaire) does a lot to help filter out the bad ones!
I agree this could be a lot better though.
I’d agreed to reference multiple potential tenants concurrently and they were all fine with that.
However, after proceeding with referencing the first one, the listing was closed and sent a message to all the others telling them I’d gone with someone else!
I then could not find a way to reference the others!
Luckily, they were cool with it because I’m in touch with everyone on WhatsApp, but this was annoying to say the least.
OpenRent have also lost out on the revenue they would have generated from the references (2 tenants and a guarantor for each applicant as I’m super risk averse and motivated to find the best tenant ASAP to cover my costs) so its clearly bad for them too!