OpenRent Community

What are my legal obligations as landlord?

Hi everyone,

We often get a few questions about Rent Now from landlords who aren’t sure what their legal obligations are, and whether Rent Now handles legal requirements like:

  • Serving the prescribed deposit information
  • Serving the ‘How to Rent’ guide

The answer is yes! We’ve got your back.

The prescribed information is contained in the tenancy agreement all parties have signed, including details of the deposit amount, where it will be protected and how it will be treated.

We also double down on this by sending the tenants an email as soon as the deposit has been protected re-iterating all the required information and attaching a copy of the DPS terms and conditions.

Tenants will also be provided a copy of the government’s ‘How to Rent’ guide in that same email.

We appreciate it’s useful for landlords in the unfortunate position of serving a section 21 notice to have a copy of this email, so since late 2017 all landlords are copied into this email.

For anyone needing to hunt it down, it will have the subject: ‘Deposit protected: save the prescribed information for your records’.

This goes beyond the minimum legal requirement; it’s always worth noting that the law states the information is provided to the relevant parties so printed signed forms are not necessary:

The End of Section 21 Evictions

The prescribed information and How to Rent guide are both required when landlords need to serve section 21 notices.

This form of notice however will not be around for much longer - we have a blog post on this that you can have a read of here:

Do let us know your thoughts on the government’s proposal to scrap section 21 notices in our poll here

What are my other legal obligations?

Outside the field of serving notices - which we hope you won’t ever be forced to do! - you can have a look at what your other obligations are on our website here.