I have noticed that my tenant has not signed the bottom of the prescribed information document. I’m at court today as tenant owes 4 months rent. Can OpenRent prove that he recieved this even if he didnt sign it?
I don’t know about OR as I don’t use them for serving paperwork.
All I’d suggest is that in future, you always get Ts to sign and date a document saying what paperwork they have received from you.
openrent serve this by email & send you a copy of that email. That is your proof
Ive asked this before but I cant recall if it was answered. The Housing (Tenancy Deposits) (Prescribed Information) Order 2007 requires the landlord to sign the deposit PI and the tenant to be given the opportunity to sign. Non-compliance would invalidate the document. Are the signatures applied electronically by OR?
email received by Landlords…
We have just included you on an email to your tenants that outlines the prescribed information and provides them with the ‘How To Rent’ guide. Please save this for your records.
Further to this the prescribed information is contained in the tenancy agreement all parties have signed, including details of the deposit amount, where it will be protected and how it will be treated.
Coupled with the email you just received, this goes beyond the minimum legal requirement; note that the law states the information is provided to the relevant parties so printed signed forms are not necessary.
email sent to tenants…
Your deposit has now been registered with mydeposits and is securely protected. We have included the landlord on this email for their records.
You can find the Deposit Protection Certificate and the guide on how the deposit scheme works attached to this email.
Before renting, English law requires that you are provided with a copy of the government’s ‘How to Rent’ guide, this has been attached to this email.
The information in this email is correct to the best of OpenRent’s knowledge and belief. If the tenants wish to confirm that this information is correct, they should download and sign the attached certificate.
& the attached ‘prescribed information’ on the tenants email is signed by the Landlord with a digital signature, and space provided for the tenants to sign if they so choose to do so
Ok thanks for the info.
Late back to this discussion sorry, thanks for your Information @Karl11 it does make sense. Another related question; Is the “prescribed information” essentially the deposit certificate or is this something else? my solicitor has the “prescribed information” but was asking for a “deposit certificate”.
Didn’t go well in court I’d used incorrect wording of the grounds on my Section 8 notice so had to give notice again, thats one for another discussion though 
The deposit certificate is something else.
I disagree. Its the same thing. The email you will have received as summarised above states deposit certificate, but its the prescribed information which is attached.
There is no seperate certificate or information in any other format downloadable from either Openrent or Mydeposits.
Ok, well thats different to TDS and DPS where the certificate is separate and only sent to the landlord once the deposit is cleared and registered.
Deposit cert and prescribed info are two different things on TDS @Karl11
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