Why can I not see tenant enquiry contact info?

Within an enquiry a family member OR account has an option to ‘request contact detail’. However, within my own account no such option exists?

I have placed an auto response to ask for contact details, but is there a setting within my OR account that has disabled this?

Thank you!

@Rezza22

I saw a similar query a while ago from someone else. They couldn’t request contact details for enquirers and seems they hadn’t paid for ‘Rent now’

There are a couple of workarounds I’ve seen

A) put your contact tel on your auto reply message then ask them to txt/call you

B) They message you their tel with a full stop between each digit

Good luck

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