Zoopla and Rightmove enquiries not coming through

[Daz]

I’ll refer you to a previous post here which answers a similar question earlier in the year:

Rightmove and zoopla how long do they take to come through?

Hi @Panditharadhya - I can see your multiple test enquiries on our side (with the name Aradhya). We have also emailed you about these (multiple times!) with the email subject: “Testing out OpenRent enquiries for your 4 Bed Terraced House, Oakey Drive, RG40” This is to show we are receiving these test enquiries, but as we know they are coming from you (the landlord) we don’t process them as a tenant enquiry. For ones not using known landlord details, we have sent emails (and will shortly send…

Our support team can help look into any enquiry / email address / phone number if you reach out to them and ask exactly what happened, but I can assure you nothing is getting lost and our systems are all working and processing hundreds of thousands of tenant enquiries.