Hi all, just had my first 2 x no shows, previously all my previous 40 viewings were 100%, after setting up 2 x viewings for a property that currently has tenants in, done all the comms, agreed viewing times with current tenants, confirmed with potential tenants, go to property early, guess what - 2 x no shows, declined tenant enquiries as no apology or reason why, then noticed that tenants stated “Landlord did not show” - not true!, guess they could not be bothered, or similar, but remembered I have dashcam footage!, submitted to openrent, hopefully they will remove the incorrect messages, and hopefully remind tenants of the need for comms and basic decency and courtesy, to me if they lie about no-show viewings, what would they do in tenancy, comments please!!!
The messages only show between you & the tenants, not publicly, so no need for them to be removed.
Are you sure the advert is published for the correct address, and they did not attend the wrong address waiting for you?
Re No shows… its impolite, but a risk of the business.
Yes, it was the correct address, the comms we sent out via Openrent gave all details, we even supplied our car colour, reg, and type of car we have! the listing showed the property along with the flat number, they would have had reminders from OpenRent, as all my comms are through OpenRent, the listing photos are exactly the same when we first listed the property in Oct 2023, had about 8 viewings, all of them showed up, the only difference was that we were in the property, rather than waiting outside, suspect they have done this before. Perhaps the rental market has changed, there are not any other 2 bed flats on openrent in the area!, we rented another property in another area with only two viewings, I just think its part of the culture in UK right now, they would be the first to moan if a tradesman did not turn up, or a delivery not delivered on time
Part of this business I’m afraid to say.
We used to insist on a phone contact 30 minutes before the viewing to confirm the appointment, even then we had no shows.
There’s no accounting for the discourtesy of some people unfortunately. I put it down to a poor upbringing and outright ignorance.
I’ve had 3 not come back to me and accusing me😡