Hi Rob, thanks for posting.
If you would like to make this change using OpenRent we would only be able to accommodate this by setting up a new tenancy through Rent Now. We appreciate this isn’t as smooth as it could be. Therefore it’s likely it would be simpler for you to arrange this directly with the tenant(s).
This will involve refunding the deposit held on the first tenancy to the tenants, so they can give that back to the tenant who is moving out. As this would be an entirely new Rent Now this will cost you £49.
While we appreciate this seems like a simple change, any change to the tenants living in the property is considered legally significant, and this requires a new tenancy to be set up in order to be legally sound.
Since the tenancy is between you and the tenant, you’re alternatively free to arrange this yourself.
If you’d like to go ahead changing the contract this way feel free to drop us an email at firstname.lastname@example.org.