Hi I’ve received this email today. I believed admin fees were now abolished ??
Any help would be helpful
Good morning Philip,
Thank you for your enquiry regarding the property we have to let in Circuit Close. I have tried calling and left a voicemail for you.
To let you know, the upfront fees for this property are:
A month’s rent in advance: £425
Admin fee: £270
If you are interested, please contact our office to discuss further.
L & A L ETTINGS
Tel: 01902 560408
Yes, the £270 admin fee is now a prohibited payment.
The deposit is also unlawful! Deposits are capped at 5 weeks’ rent now. If one month’s rent is £425, then the maximum deposit they can take is £490!
This is a flagrant violation of the Tenant Fees Act. So frustrating. Infuriating really to me as a tenant.
If you paid those costs, then the agent could be fined up to £5,000.
I don’t know why some agents feel like they can continue to chance their arm at ripping tenants off with these huge fees
Oh! And those fees aren’t mentioned on their website either, which is also not allowed.
Sam who could they be reported to? Would it be the local council?
@pokerfroggy would you be interesting in speaking to someone about this?
Hi Sam thanks for the first information and yes, I called them up and asked why they were trying to charge me admin fee’s they said it was an admin error and would I still be interested in seeing the property I also questioned the deposit amount they said we could come to a mutual agreement.
Admin error my foot. Theres no mutual agreement. Its not more than 5 weeks. Be wary.
Fab - I’ve sent you a direct message with some more info. You should have a notification on the top right of the page.
It’s sharp practices like these that get all landlords a bad name.
None of my tenants have ever had to pay more than the £20 credit check and they don’t even pay that now.
If I were a tenant I would be very cautious with these agents and never pay any of their “charges” until I had fully investigated that the charges were valid.
Hope you can get it sorted.