Hi all
I have an ex council flat in Hackney that is still part of a council owned block and the new tenants have complained to me about drug users entering the communal stairwell and consuming drugs and using it as a toilet. This used to occur when I first lived in the property but once the security door was added it stopped, but upon enquiring with the previous tenants, they told me it’s once again become a regular occurance. They had no direct problems with the users, but the new tenants have already had a confrontation and been threatened with violence.
They and some other neighbours have called the police, but they won’t do anything. I myself have raised the issue with the council, and am yet to hear back. No one knows how they are gaining entry to the building, whether one of the elder residents is buzzing them in or if they somehow have procurred a key fob (there are key safes outside).
My questionn is am I resonsible for any of this as a landlord? Can my tenants withold the rent if they feel unsafe coming and going from their apartment? It is very far from ideal, but it could also be considered a downside to life in Hackney, and I did ask the tenants in the screening questions if they were familiar with the area.
Any advice or information gladly received.
Kind regards
Dominic