How long until OpenRent receives tenant's full deposit and first month's rent?

Tenant Discussion
1

After signing the contract, I have paid the full deposit and one month’s rent via bank transfer (approx. 30 minutes ago). The money has left my account but I have received no confirmation from OpenRent, not via email nor on my dashboard, and neither has my landlord. On my OpenRent dashboard, it still says “awaiting full deposit and rent”. I have checked the transfer details and they are correct.

Is this normal? How long do I have to wait until this shows up on my dashboard/get a confirmation email from OpenRent?

EDIT: I received confirmation from OpenRent after 1 hour of making the bank transfer.

2

email openrent and ask them

3

I did already but they say they will get back to me in 24 hours. If for whatever reason I have to revert the transfer that might be too late.

4

Why do you need to revert the transfer

5

In case something went wrong and OpenRent doesn’t receive it.

6

Just be patient
If it transferred from your bank you have evidence it was paid

7

Hello- I am trying to put down a holding deposit and the only option I am getting is to use a UK Debit card. There is not option of bank transfer. Since I opened my bank account only this week, the debit cards are still in the mail.

Is there no other way to post holding deposit if I do not have a UK Debit card?

8

You should be able to see OpenRent’s banking details and reference number for your deposit transaction. You can make a bank transfer directly from your banking app using those details.

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