About two weeks ago we found the flat of our dreams. We asked for a virtual viewing and everything seemed great. We provided our details for referencing for the next step four days ago and we have not heard anything since! Followed up with a message and still no response.
My daughter then decided to make another account with a different name to see if the landlord would respond. They responded immediately saying the property is still available, they asked for employment details etc and she gave them made up details with a much lower household income. The landlord was more than happy to go forward and even offered to call.
Now we have no idea why we are being ignored. We think maybe it’s because we work in healthcare and are always in contact with Covid patients or have African sounding names (Fake account had an English name). Not too sure what to do at this point!