OpenRent Community

Messaging reply in OpenRent

When replying to tenants in ‘messaging’, where is this sent to? the tenants email, phone, both? We are unsure if responses to enquiries are being received. Thanks

Hi Sharon,

It’s sent to the tenant’s OpenRent inbox. They also receive an email letting them know you’ve replied. We verify tenants email addresses when they sign up to ensure they are working addresses.

Sam