My company is sending reference letter to Open rent, however, Open rent is asking My employer to fill a form sent tru a link to them before reference can be done. Yet my employe insist they eill only provide certificateof employment
. How to resolve this?
Hi @Maxwell2 - thanks for posting.
Similar to the question posted by another user here: Reference Letter from Company, we do require direct communication with any referee (employer / previous landlord) to ensure the integrity of the information.
If you ask your employer to reply to the email we’ve sent them, we can certainly help them provide your employment verification. However, if we can’t verify the information directly with them, then I’m afraid we won’t be able to include that information as verified in your report when we pass it onto your prospective landlord. It will then be up to your prospective landlord how they would like to proceed.
We’d urge you to have your employer follow the instructions in our emails to them, or if that’s not possible for some reason, to contact us so we can support them directly.
Thanks.
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