Paid the rent towards the landlord as required in the custom clause, but being warned by open-rent 'stating the tenants have missed the monthly rent deadline'

I have paid the deposit and the first month rent through the open rent platform. However I have been still registered to pay a monthly rent through openrent platform. I have notified my landlord but his response was ‘he has no control over the notifications’. I really don’t want to be warned and be tarnish as ‘remained in arrears until the full balance is cleared’. Please could anyone assist me on this matter.

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