Hi Andrew,
I appreciate that no-shows are less than ideal (this being quite an understatement, of course). It’s a feature we’ve considered and other landlords have shared their views on this in this thread also.
We’re always looking to improve the product and both landlord and tenant feedback is always useful in this sense. While there aren’t any immediate plans to implement such a feature, this is an area the team have discussed and it’s useful to hear of your thoughts on this.
The thread above has some guidance on ways to minimise no-shows, though should you have any other feedback on this - or any other aspect of the website - please do share.
Apologies once more about the tenants who’ve not shown for viewings.
George