Problems starting an AST via Rent Now/Tenancy Creation

OpenRent Chat
1

I have been unable to initiate the process for creating an AST via Tenancy Creation or Rent Now. Can someone please point me in the right direction?

2

Hi Amanda, if you have created a listing on the OpenRent site, then you just need to ask the tenants to press the Rent Now button and place a holding deposit. From there, you will receive email guidance every step of the way.

There’s more info here: https://help.openrent.co.uk/hc/en-gb/categories/115000450651-Rent-Now-Landlord-Guide

Sam

3

Thanks Sam. The new tenants have said they couldn’t find a way to pay prior to signing a contract - is that the case? In turn, I couldn’t find a way to actually create a lease document. Seemed to be a circular problem…

4

The tenants will have no fees to pay. They will only pay:

  • a holding deposit
  • a tenancy deposit
  • rent

You, also, do not need to pay anything up front.

The £49 for Rent Now will simply be deducted from your first month’s rent.

Hope that helps!
Sam

5

ive just listed for the first time…I had to pay upfront? why was this ?

6

When did you expect to pay?

7

The post above said the £49 was deducted from first months rent so thats confused me as had to pay when I placed the ad (which is fine) …just looking for clarification TY