Referencing frustrations

Why is the referencing so difficult?

We are trying to rent a property and even the perspective landlord is becoming increasingly frustrated with the system.

Also why does OpenRent make it so hard to get answers?

Why not just have live chat? Which would make things a lot easier for both tenant and landlord

As a Landlord, I’ve always found OR referencing to be very quick & straight forwrad IF the tenant enters their Open Banking authority.

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