Rent now opt out options for landlord

Is there a way i can remove a rent now offer ive made to a future tennant
I invited them and now i wish to remove it, (they havnt paid the £200 deposit yet and are moaning about it so i wish to remove my offer to them) how do i do this please?

thank you

Hi Marissa.

We can’t undo this option once you’ve initiated it, as it sends an email straight to the tenant with your prompt to continue to Rent Now. Once it’s been sent we aren’t able to retrieve it from their inbox.

However, feel free to let the applicant know just to ignore if neither of you intend to take it any further.

Thanks, Elinor

what a great start to a potential tenancy.