Rightmove & Zoopla different, wrong advert

Hi, I see this question has been asked a bunch of times before so apologies in advance but I cannot understand my particular problem!

I am managing this advert but the text description shown in Rightmove and Zoopla is machine-generated. It’s not the description I created. Is it to do with the emojis? Any help would be gratefully received.

Hi Henry,

The portals have guidelines against the use of the first person here, so I’ve made some slight tweaks to the advert so that your full description will go live on Rightmove and the other sites.

When changes are made on our site, they’ll reflect on the portals within a few hours - just check back then.

George

That’s awesome. Thanks so much, George! Is there a link to the guidelines? I couldn’t find any on Rightmove, for example.

I’ll keep an eye out for the changes.