Tenant referencing problems

My tenants can’t get past question 2 on the referencing as it seems to be stuck.
Is there a number they can phone

Hi James,

I can see that our customer service team responded to your message this morning via email.

Kind regards,

Hi there I am doing my referencing application and i need to add two jobs huť i dont know how It has option for only one. Can you help me please ?thank you

If you give them a phone call they should be able to help .