Where do i enter my Mydeposits account details

Landlord Discussion
1

I have used Openrent many times and always store deposits with mydeposit. I am agreeing a new tenancy but cannot find where to the mydeposits details for my landlord account.

It used to be in Settings with bank account (in fact the label still says deposit details) but there are no details there. If Openrent take teh deposit and register it, that is fine but how will it associate with my mydeposits account?

As an aside, i did a tenancy on another property a year ago and that deposit was associated with my mydeposit account, so perhaps they have my details on file somewhere - where is it?

2

SOLVED - Discovered the answer when following the process. The deposit is now stored under Openrent’s mydeposit account and not linked to the landlords custodial account. Need to login to Openrent and look in the Property Services section for Deposits - very clunky - they need to improve the interface and should clean up the settings areas as confusing.

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